Privacy Policy
This Privacy Policy describes how personal information may be collected, used, shared, retained, and protected when you visit cdeqq.com, make a purchase, subscribe to communications, or contact us.
Information We May Collect
Information may include name, email address, telephone number where provided, billing and shipping addresses, order information, return/refund information, customer-service communications, browser/device/IP/cookie data, website-interaction data, and payment-related information required by Shopify and payment providers. cdeqq™ does not store complete payment-card numbers on its own servers.
Why We Use Personal Information
We may use information to process and deliver orders, send confirmations and tracking information, provide customer service, handle returns/refunds/disputes, prevent fraud or misuse, maintain and improve the website, provide marketing communications where permitted and requested, and meet legal or recordkeeping obligations.
Cookies & Similar Technologies
cdeqq.com and supporting services may use cookies and similar technologies for functionality, checkout, preferences, analytics, security, fraud prevention, and applicable advertising functions.
Service Providers & Information Sharing
Personal information may be provided where reasonably necessary to Shopify and e-commerce technology providers, payment processors, shipping carriers and fulfillment partners, customer-service providers, analytics/security/fraud-prevention providers, and authorities where legally required. We do not rent personal information to unrelated third parties for their independent use.
Shopify
Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store and complete purchases may be processed by Shopify and applicable service providers under their own privacy practices and legal obligations.
Data Retention
Personal information is retained for as long as reasonably necessary for transactions, order administration, customer service, accounting, fraud prevention, dispute resolution, agreement enforcement, and applicable legal obligations.
Privacy Rights & Requests
Depending on your location and applicable law, you may have rights concerning access, correction, deletion, restriction, portability, objection, or other handling of your personal information. Contact service@cdeqq.com. We may need to verify a request before taking action.
Marketing Communications
Where you have subscribed or where otherwise permitted by law, we may send marketing communications. You may unsubscribe using the link included in marketing emails or by contacting us.
Children'S Privacy
Our store is not intended to knowingly collect personal information directly from children who are not legally able to make an online purchase or provide consent under applicable law.
International Processing
Because service providers may operate in different jurisdictions, personal information may be processed outside your country of residence where legally permitted.
Policy Updates
We may update this policy where reasonably necessary. The current version will be posted on the website.
Contact
Email: service@cdeqq.com
Phone: +86 170 1198 8018
Hours: 8:00 AM – 10:00 PM China Standard Time (UTC+8)
Our support team can help with order, delivery, return, payment, or account-related questions.
Company & Contact Information
Official company, website, and customer service information for cdeqq™.