Contact Us
Need help with a pet product, an existing order, shipping, tracking, a return, a refund, payment, or another purchase-related matter? Our support team is here to assist.
Questions About An Existing Order
Please include your order number and the email address used during checkout.
Questions About A Cdeqq™ Product
Where possible, include the product name or product-page link, a clear description of your question, and relevant photographs if they may help us understand the issue.
Damaged, Defective, Incomplete, Or Incorrect Orders
Contact us promptly and include your order number, a description of the issue, and relevant photos or videos. Photos of packaging or the shipping label may also help with delivery-related issues.
Before Returning An Item
Please contact us before sending merchandise back. Do not automatically send returns to our registered business address. After an approved return request, we will provide the applicable return instructions and return destination.
For faster order assistance, include your order number and checkout email.
Company & Contact Information
Official company, website, and customer service information for cdeqq™.